top of page

FAQ

At Lia's Shop, we strive to provide you with the best online shopping experience. Here are some common questions we receive from our customers:
SHIPPING & DELIVERY
How long does it take for my order to arrive?
We offer free standard shipping on all orders, which takes between 15 to 25 days to arrive. If you need your order sooner, please contact us for expedited shipping options.
EASY RETURNS
What is your return policy?
We accept returns within 30 days of delivery for a full refund. Please contact us to initiate the return process.
TRACKING YOUR ORDER
How can I track my order?
Once your order has been shipped, we will provide you with a tracking number via email.
MONEY BACK GUARANTEE
Do you offer a money-back guarantee?
Yes, we stand behind the quality of our products and offer a 30-day money-back guarantee.
100% SECURE ORDERING
Is it safe to order from your website?
Yes, we take the security of your personal information seriously and use industry-standard encryption technology to protect it.
PRIVACY POLICY
How do you protect my privacy?
We are committed to protecting your personal information and only use it to fulfill your orders and communicate with you about our products and promotions.
bottom of page